Plumbing 911

qyntasia davis

5 years ago

Came home to my basement full of water. Called Plumbing 911, customer service was wonderful. they was booked until the next day. They showed up, Shane was very polite and empathetic. He diagnosed and replaced my Sump pump. I would definitely use them again. I would recommend them to anyone. Thank you for being a ray of sunshine on my rainy day.

Joseph Venditti

Edited 5 years ago

I’ve used Plumbing911 twice: first for faucet replacement and then an emergency leak repair. Each instance the plumbers were professional, courteous, and knowledgeable. The repairs were completed efficiently and correctly. They were able to schedule the dates and dates at my convenience and the plumbers called within the planned arrival window given by the office. I highly recommend them. My third experience was excellent again. I called to have a leaking kitchen sink drain repaired. Upon arrival he courteously listened to my question on another job. "I'd like your opinion of how to install this faucet?" John jumped on it; installing a faucet I purchased and had it done quickly where as I would have taken all morning and allowed me to save a weekend and get back to my job. He got back to the leaking kitchen sink and had that done efficiently too. He was professional and courteous. Plumbing 911 is my go to plumber.

Chris Curtin

4 years ago

I had a leaking toilet supply line valves on two toilets, leaking into the floor beneath them (and ceilings beneath that). I called Plumbing 911 on an early Sunday morning. They answered the call immediately and had a plumber out that day for the repairs. The plumber was excellent. He explained the problems, how best to fix them and why, and what it would cost. The work was great and the cost was less than I was expecting, particularly on an emergency call. He took all covid precautions. He was quick and efficient, but it never seemed like he was rushing to be done with the job. And both of the bathrooms where he worked were spotless when he left. I highly recommend this company.

Lynn Snoderly

a year ago

Jason Mason was amazing!!!We have many rental units and he was helpful in explaining the work that needed done and was very efficient. We will definitely use him again!!! Four Sister's Properties....

Ed Lewis

5 years ago

This was the third time we've used Plumbing 911. Our water pressure was very low and varying. They replaced the water pressure regulator and back flow check valve. Very friendly, professional, and explained the "whats" and "whys".

Benjamin Galizio

Edited 4 years ago

We had a pipe leaking water causing us to turn our whole house water off. Plumbing 911 was able to come out within a couple of hours and fix it very quickly. Excellent service! Follow up - I had another issue and Plumbing 911 was prompt, quick, and did a great job. Thank you! 4/29/22 Follow up - Needed a new kitchen faucet that I couldn't access for replacement. They helped pick a new faucet and installed quickly, well done, and kept the area very clean. Thank you!

Dana Delrosario

a year ago

Called them at 9pm and they had a plumber out the next morning at 8am. Very smooth process, nice and considerate plumber (Zack). He was upfront regarding the charges and options I could proceed with. He helped me move everything out of the way and then he cleaned up after himself. Seamless experience, would definitely use them again.

Nathan F.

11 months ago

The lady on the phone was very nice as well as Rob. It was easy, painless, and we spend orders of magnitude less than we thought we would have to. We were able to have our problem fixed within 24 hours!

Kim Snyder

9 months ago

I want to commend Plumbing 911 for handling a difficult job with professionalism and competence. After requiring a Sunday service call with Josh, we realized that we actually had a much bigger problem on our hands. Our pipes actually needed to be replaced throughout the house as it had been built in 1995 using polybutylene pipes, which no longer exist for many reasons. Josh walked us through the process with clear explanations. For two days, Josh and Brandon tackled this undertaking. Josh minimized the number of hours we were without water and the number of holes he needed to cut to access the plumbing. The men were kind and easy to work with. We appreciated this during what could have been an even more uncomfortable process. Josh also set us up with a drywaller so that the repairs to our house could begin quickly. I highly recommend Josh and Brandon for difficult jobs like this.

Pam Hanna

6 years ago

I’ve used Plumbing 911 twice now and I can honestly say, I will never choose another plumbing company to help me out. The customer service was amazing from the first phone call all the way through completion of a major issue I had to have fixed. Quick response and honest pricing without trying to talk over my head about things I knew nothing about...layman’s terms always helps to put a customer at ease!! Complete dig out in less than an afternoon!! GREAT job Plumbing 911!!